HTTP Errors in BlogStomp | StompSoftware HTTP Errors in BlogStomp | StompSoftware

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HTTP Errors in BlogStomp

BlogStomp is no longer our flagship blogging software, as we have replaced it with Storytailor.
We are still supporting the BlogStomp software and its users, but BlogStomp is no longer available for purchase. Learn more about Storytailor HERE.

Have you just received this pesky notification and you don’t know what to do?

Well that’s ok because we’ll give you a quick rundown and let you know what the next few steps are 🙂 Hold tight though it’s a little geeky.

When an HTTP error is returned from your server, BlogStomp will simply relay the message. These types of errors aren’t ‘inside’ BlogStomp, we’re the messenger in this case.
The error you’re seeing is a server error, and the only ones who really know what it means or why it was triggered is your web host. (For a general idea of the error code meanings, check this wikipedia article out)

What we need you to do is to reach out to your web host and ask them to look for any instances of this error code on your website logs, and to identify the cause.

Here’s an example we’ve drafted for you.

Hi there,

I’m having trouble uploading a blog post to my blog. I use a desktop publishing tool (BlogStomp) that posts via WordPress’s XMLRPC API.

I’m getting a http error [error code here, eg. 502] when uploading to xmlrpc.php, can you please help me resolve this?

[your name here]

If you still have issues and need extra help CC’ us into your email with your host (we can speak geek ;)).

If you could you please launch the app and go to “BlogStomp > Help > Send settings to Support” (on a Mac) or “File > Help > Send settings to support” (on a PC)? That’ll allow us to take a closer look at our end.

Happy Stomping!!

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